refund policy

Every item you order from us is printed by hand for you. This is what sets us apart from traditional mail order companies and protects the environment without producing unnecessary surplus. We cannot simply put exchanged goods back in the warehouse and resell them. So please do not simply order all sizes just to try them on. The environment and the parcel services will thank us.

If you still want to return your order, you can rely on our fair return policy .

If you are not satisfied with an item, it does not fit or does not meet your expectations, you can return it within 30 days . The 30 days exceed the statutory cancellation period by a long way, as we stand by our quality and want to offer our customers the safest possible shopping experience .

You can register your return within 30 days via our returns portal ( link ).

We do not send a confirmation of receipt after receiving your return. Once we have processed your return, you will receive a notification of your refund.

We cannot process unsolicited returned items.

If the item is damaged, we cannot refund the purchase price. Since we insure the shipment, the shipping company is liable for any damage caused during transport.

We therefore recommend that you also insure your return shipment.

Thank you!

Your team from inked-mafia.de